Учебно-методическое пособие для студентов направления «Сервис»


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Тип Учебно-методическое пособие
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Write the covering letter to accompany your curriculum vitae.

PROJECT WORK

Interviews

Student A

You have applied for one of the jobs in Global Tours and been asked to attend an interview. Submit your CV and cover letter. Use the following advice to help you prepare for your interview.

During the interview

  • Sit comfortably; do not lean forward, or back or cross your knees

  • Be positive

  • Pause before you reply to show that you are thinking clearly about the question

  • Distinguish between questions that need short answers and longer responses

  • Ask questions about the company and the requirements of the job

  • Find examples from your experience to back up your answers

Possible questions

  • What kind of company is Global Tours?

  • How many people does it employ?

  • What kind of work is available?

  • What are the promotion prospects?

  • What is the starting salary?

  • What benefits are there?

Student B

You work for Global Tours and have advertised the following vacancy. Prepare to interview candidates for the job.

Interviewing procedure

  • Read the candidate’s CV and cover letter before the interview

  • Welcome the candidate and put him/her at ease

  • Start with some small talk about a subject of interest to you both

  • Give the candidate some brief information about Global Tours

  • Ask the candidate questions about recent experience and qualifications

  • Find out about the candidate’s strength/weaknesses/motivations

  • Allow opportunities for the candidate to ask you questions

  • Thank the candidate and say when you will contact him/her

PAST SIMPLE AND PAST CONTINUOUS

Past Simple

Прошедшее неопределённое

Действие произошло в некоторый момент времени в прошлом (время действия указывается или подразумевается).

Обстоятельства времени: yesterday, last week, long ago, the other day, not until, just now, then, there, in May, in summer, in 2006, at school, in childhood, on holidays, in France.


Утвердительная

Отрицательная

Вопросительная

I

lie

She worked It knew

We

You

They

I

He

She did not work

It did not know

We

You

They

I

he

Did she work?

Did it know?

we you they


He bought this car in Poland – Он купил эту машину в Польше.

We did enjoy the concert. It was really good. – Нам очень понравился концерт. Он был действительно хорошим.

Did you hear a strange noise just now? – Ты слышал какой-то странный звук только что?

Past Simple также используется:

  • для обозначения повторяющихся или последовательных действий: I got up at 7 о 'clock, washed myself and had breakfast. Я встал в 7 часов, умылся и позавтракал.

  • когда речь идёт о происхождении чего-либо, об открытиях, изобретениях: Who gave you this advice? Кто дал вам этот совет? The French invented the cinema. Французы изобрели кинематограф.

  • если нужно подчеркнуть, что событие, которое произошло вторым, является результатом события, которое произошло первым (причинно-следственная связь): She became famous after she wrote this novel. - Она стала известной, после того как написала этот роман.


Past Continuous

Прошедшее длительное

Действие происходило (длилось) в точное время в прошлом.

Обстоятельства времени: at 5 o’clock, from 3 to 4, at midnight, the whole day, at that time yesterday, while, when he came, when the phone rang.


Утвердительная

Отрицательная

Вопросительная

I

He was working

She

It

I

He was not working

She

It

I

Was he working?

she

it

We

You were working

They

We

You were not working

They

we

Were you working?

they

I was reading a book at 5 o’clock. – Я читал книгу в 5 часов.

He was working on the report all day long yesterday. – Он работал над докладом вчера весь день.

Past Continuous также используется:

  • При описании действия или события, на фоне или в процессе развития которого произошло некоторое другое событие: It was raining when I arrived. – Когда я приехал, шёл дождь. While Sally was cooking, Mary was laying the table - Пока Сэлли готовила, Мэри накрывала на стол.

  • Для обозначения слишком часто повторяющегося действия, которое вызывает недовольство, раздражение (с такими наречиями как always, constantly, continually, persistently): She was persistently talking about her health problems. - Она постоянно говорила о проблемах с её здоровьем.

Exercise 1. Раскройте скобки, употребляя глаголы в Past Simple или Past Continuous.

1.When I (come) home, my little sister (to sleep). 2. When Nick (to come) home, his brother (to play) with his toys. 3. When mother (to come) home, I (to do) my homework. 4. When father (to come) home, Pete (to sleep). 5. When mother (to come) home, the children (to play) on the carpet. 6. When I (to get) up, my mother and father (to drink) tea. 7. When I (to come) to my friend’s place, he (to watch) TV. 8. When I (to see) my friends, they (to play) football. 9. When I (to open) the door, the cat (to sit) on the table. 10. When Kate (to open) the door, the children (to dance) round the fir tree. 11. When Tom (to cross) the street, he (to fall). 12. When I (to go) to school, I (to meet) my friend. 13. When we (to go) to the cinema, we (to meet) grandmother. 14. When grandmother (to go) home, she (to see) many children in the yard. 15. When Henry (to walk) about in the forest, he (to find) a bear cub. 16. When we (to walk) about in the forest, we (to see) a hare. 17. When I (to wash) the floor, I (to find) my old toy under the sofa. 18. When granny (to read) a book on the sofa, she (to fall) asleep. 19. When I (to play) in the yard, I suddenly (to see) my old friend. 20. When Nick (to run) about in the yard, he (to fall).

Exercise 2. Раскройте скобки, употребляя глаголы в Past Simple или Past Continuous.

1.The girl (to cook) dinner when the lights (to go) out. She (to burn) herself. 2. The boy (to hurt) himself while he (to skate). 3. When the woman (to enter) the room, the children (to feed) the goldfish. 4. When I (visit) my friends in Denmark, I (to buy) two presents for my family. 5. When one o’clock I (to have) lunch at the canteen.it (to start) raining, we (to bathe) in the river. 6. Yesterday at one o’clock I (to have) lunch at the canteen. 7. When he (to come) in, I (to do) my exercises. 8. What you (to do) at eight o’clock yesterday? 9. At this time yesterday I (to go) home. 10. You (to sleep) when I (to go) out. 11. He (to read) on the sofa when I (to come) in and (to sit) down beside him. 12. I (to walk) along the street with my friend when a tram (to pass). 13. She (to look) out of the window when I (to see) her. 14. We (to answer) the teacher’s questions when the headmistress (to enter) the classroom. 15. They (to drink) tea when I (to come) home. 16. He (to walk) along the river when a boat (to pass). 17. The old man (to think) about his plan when he (to fall) asleep. 18. We (to listen) to an interesting lecture yesterday. 19. When I (to enter) the classroom, the teacher (to write) words on the blackboard and the pupils (to copy) them into their exercise books. 20. They (to get) ready to go out when it (to begin) to rain.

Assignment 1.

HOLIDAY PLANS

Read the text. Work in pairs and make up a dialogue to perform the parts of two friends. One of them is going to travel abroad. Advise him what to pack for a trip. Use your imagination.

PACKING FOR A TRIP

(by Kaitlin Duck Sherwood)

The number-one rule in packing for a trip, unless you have hired several football players to carry gear for you, is to pack lightly. You will be moving your luggage into the trunk of your car, out of the trunk of your car, through the airport, off of the luggage carousel, to the train station, to the bas stop, onto the buss, off the bus, back two kilometers because you overshot your stop, up six flight of stairs, and onto the dresser.

While this might be great exercise, you might rather save your energy for climbing up to the top of the cathedral. Leave the bowling ball at home.

Absolutely

Here are things that it is difficult to imagine not packing:

Toiletries

Toothpaste

Toothbrush

Contact lens equipment and spare glasses

You might also wish to consider disposable contact lenses, especially if you are going to be going somewhere with poor water supplies (e.g. camping).

Makeup (for business trips)

Razor

Hair care equipment (brushes, comb, blow dryer)

You might wish to consider growing a beard, letting your leg hair grow out, and/or getting a crewcut (yes, women too!) if you are going on a long, low-budget trip.

Business/calling cards

If you are traveling on business, the utility of business cards should be obvious. Small cards with your name and address can be very handy for tourists as well, to give to the people you make friends with along the way.

If you are doing a low-budget trip, you should also bring cleansing products:

Soap (in a plastic bag)

Shampoo (or shave your head and use bar soap)

Towel

If you will be looking at ceilings (like on a castle or church crawl), bring a small mirror so that you won’t strain your neck.

Clothes

My rule of thumb is to take enough underwear for one week, or for the length of the trip plus two days, whichever is shorter.

If you are traveling on business, you can probably take two suits and rotate between colors of shirts/blouses; mixing and matching might fool people into thinking you brought more clothes than you did.

If you are going on an extended trip, pick one color and stick with it. If you are part of Generation X, rejoice, as black travels very well. You can get horse slobber all over your black jeans, and as long as nobody stands too close, you’ll look fine.

Plan in inclement weather. It will happen, and everybody there will say, “Oh, it almost never rains/snows/hails/blows/floods like this! This is very unusual weather.” In particular, be prepared for it being colder than you expect. A polypropylenes shirt is a wonderful thing to take traveling with you: it is light, very warm (even when wet), and dries quickly. Packing a Gore-Tex shell is another good way to save a vacation; Gore-Tex rain pants wouldn’t hurt.

(Californians and other desert denizens, take note: what will dry out overnight in California might take two days to dry out in wetter climes!)

I also recommend bringing a pair of flip-flops (also called thongs or shower slippers). Not only can they come between you and the strange things that are growing in the bathroom of the scummy dive you ended up in, but if your shoes get wet, this gives you something that you can wear while they dry.

Miscellaneous

Day pack

If you are doing any sort of sight-seeing, take some sort of small backpack of fanny pack. You will want to carry maps and perhaps phrase books, guidebooks, water bottles, sunglasses, and so on.

Neck wallet or money belt

This is especially important on the hostel/train circuit. Keep most of your money hidden away underneath you clothes. If you are as paranoid as I am, you might even want to go to a two-or three-level system: keep passport, airline tickets, and the bulk of your money in a money belt, about US$50-100 in a neck wallet, and about US$5-10 in your jeans pockets.

Tiny flashlight

This is optional, but you can get really tiny flashlights, and they can come in very handy.

Phone Numbers

Imagine that you got rerouted to Omaha, Nebraska because of the weather, and then got all the runways were iced over. You really want to have the number of Aunt Martha, who lives in Omaha. You won’t care that you haven’t seen Aunt Martha for seventeen years – anyplace with a bed is better than the airport floor.

Passport

Even if you are inside the country, it is a good idea to take your passport with you. It is light and you never know when your company is going to want to send you to China, the Feds (or Mafia) are going to catch up with you, you’re going to fall in love with a sexy Italian, or your rich great-uncle in Ghana is going to die. At a trade show in Dallas, I bumped into some former colleagues who asked if I’d like a quick contract that would involve leaving for Paris the next day. Had I had my passport with me, I would have gone.

Passport can also act as identification if your wallet gets lost or stolen.

Watch with alarm

A cheap digital watch with an alrm is small, light and very useful

Outside Your Country

Phone beeper

If you have an answering machine or voicemail to check while abroad, you will probably need a small electrical device to generate the appropriate phone tones for your country. (In the US, you can get these device cheaply at Radio Shack.)

Electrical transformers/plug adaptors

Most places in the world have different plugs and different power supplies. If you want to use your computer/modem/electric razor/alarm clock abroad, you will need to get equipment to translate from “your power” to “their power”.

Leave It Behind!

Do not pack camp fuel or even an empty fuel container. In some countries, the airlines get upset about even the SMELL of fuel. If you plan on camping, bring a stove that does not have an integrated fuel canister and leave the fuel at home.

It is a very good idea to avoid controlled substances. You probably do not want an extended vacation in another country’s jail system, even if room and board is free.

If you are traveling internationally, be very hesitant to take anything for anyone else, especially if you do not know them well. At best, the airlines will ask you lots of questions about what you are taking. At worst, the airplane will explode and you will die. (The Lockerbie crash, if I recall correctly, was caused by an explosive device carried on by a passenger for her fiancée. Nice guy.)
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