Meals in us
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Управление образования города Астаны ГККП «Колледж общественного питания и сервиса акимата города Астаны»  Утверждаю: зам директора по учебно – методической работе У. Кстаубаева «____» 2016г. Рабочая тетрадь по профессиональному иностранному языку для студентов 3-курса « English for waiters»   Подготовила: преподаватель английского языка Карабалина Г.С Рассмотрено на заседании комиссии гуманитарного цикла Протокол № 1 от « 27 » 08 2016 г. Председатель ЦК: __________ Р.Рымбаева Астана, 2016 Английский язык. «English for waiters». Рабочая тетрадь / составила Карабалина Г.С. - Астана 2016 ,54 стр. Предлагаемое пособие «Business English for waiters» предназначено для студентов по профессии 050804 2 «Официант» специальность 0508000«Организация питания». Объем и содержание подготовлено в соответствии с программой общеобразовательного стандарта типового и рабочего плана иностранных языков. Основная цель рабочей тетради – сформировать культурные отношения студентов к своей професии, развивать грамматику и разговорную деятельность английского языка, повышение коммуникативных навыков на английском языке с использованием профессиональной терминологии ресторанного бизнеса, устойчивых фраз и выражений, используемых при обслуживании гостей на английском языке (помощь в выборе блюд, напитков, принятия заказа, реакция на жалобы и пожелания гостей и т.п.) Научить студентов общаться с иностранными гостями в различных ситуациях, возникающих при обслуживаниях: встреча гостей, обсуждение меню и описание блюд, подаваемых в ресторане, разъяснение счета и т.д. Рабочая тетрадь содержит профессионально ориентированный лексический материал, упражнения для закрепления лексики и грамматики, тексты для перевода. Основной структурной единицей рабочей тетради является урок, рассчитанный на 2 часа работы в аудитории и ориентировано примерно на 34 часа аудиторной работы. Каждое занятие включает в себя: практику (чтение стандартов обслуживания); Вопросы, изучение фраз, новых слов и выражений; диалоги, тренинги, ролевые игры и задания для самостоятельного выполнения. СОДЕРЖАНИЕ Введение 1 Тема 1. MEALS IN ENGLAND 2 Тема 2. MEALS IN US 4 Тема 3. Тaking reservations by telephone 5 Тема 4. Waiters 8 Тема 5. A DAY IN THE LIFE OF "MORRIS" RESTAURANT (1,2) 12 Тема 6. What do Chefs do? 17 Тема 7. Receiving and seating guests 19 Тема 8. Revision 22 Тема 9 (Describing dishes/Offering dishes). 24 Teма 10 How to set a table. Cutlery and tableware 27 Тема11. HOW ТО LAY A TABLE FOR BREAKFAST? 30 Тема 12. HOW ТО LAY A TABLE FOR FAMILY DINNER? 31 Тема 13 SILVERWARE 34 Тема 14. STYLES OF FOOD SERVICE 37 Тема15. BREAKFAST — ORDER OF SERVICE 39 Тема 16. How to Present the Check: 41 Teма 17. Serving wine 44 Список литературы 46 1 Тема 1. MEALS IN ENGLAND  The usual meals in England are breakfast in the morning, lunch at one o’clock during the break at work and dinner at home at seven or eight o’clock in the evening. Sometimes the meals are breakfast, lunch, traditional five o’clock tea, dinner and late supper. English breakfast is usually substantial and varied. For breakfast English people may have porridge or cornflakes with milk or cream and sugar, bacon and eggs, fried mushrooms, marmalade with buttered toast and tea or coffee. For a change they can have a boiled egg, cold ham, or fish with potato chips. Those people who work usually have lunch about one o’clock. For lunch they may have a mutton chop, or fish and chips, or cold meat, or steak with fried potatoes and salad and then a fruit dessert. Working people usually have their lunch at the canteen or in the nearest cafe or a small restaurant. Afternoon tea at home is between five and six o’clock. Five o’clock tea is an old English tradition. Friends often come for a chat while they have their cup of tea, cake or biscuit. In many English families dinner is the biggest meal of the day and in the evening there is usually a much simpler supper — an omelet or sausages, or sometimes bacon and eggs. For late supper they may have just bread and cheese, a glass of juice or hot chocolate and fruit. Задание 1. Ответьте на вопросы. 1. What are the usual meals in England? 2 2. What is usually the biggest meal of the day in England? 3. What may English people have for breakfast? 4. When do people who work usually have lunch? 5. Where do working people usually have their lunch? 6. Is five o’clock tea an old English tradition? 7. What can be served for five o’clock tea? Задание 2. Переведите на английский язык. 1. Английский завтрак обычно плотный и разнообразный. 2. Люди, которые работают, обычно обедают в столовой или в ближайшем кафе или ресторане. 3. На завтрак у англичан может быть овсяная каша или кукурузные хлопья с молоком, яичница с беконом, чай или кофе. 4. Чай в пять часов — старая английская традиция. 5. Поздний ужин обычно легкий. Это может быть хлеб и сыр, стакан сока или какао и фрукты. Задание 3. Прочитайте и переведите диалоги па русский язык. Breakfast at the restaurant Waiter: Good morning! What would you like for breakfast? Guest: Well, I’ll have some bread and butter or some buttered toast, eggs and bacon and cornflakes with milk. Waiter: What would you like, tea or coffee? Guest: In the morning I prefer a cup of strong coffee. Waiter: How many lumps of sugar do you take in your coffee? Do you take milk with your coffee? Guest: I usually take two lumps of sugar and have my coffee with milk. Waiter: What else would you like to order? Guest: You see, I didn’t want to take a substantial breakfast but today I’d like to taste your sandwiches with cheese. I see you have sandwiches with cheese on the menu. What kind of cheese is that? Waiter: Any kind you like. We have soft piquant cheeses — Roquefort and Cheddar, mellow cheeses — Swiss and Cheshire, and soft cheeses — Edam, Camembert and Brie. Задание 6.4 Прочтите и переведите диалог, затем сыграйте его по ролям, выбрав блюда па свой вкус. 1st Guest: Let’s call a waiter and make the orders. Waiter: What can I do for you? 1st Guest: Breakfast for two, please. Waiter: What would you like for breakfast? Today we’ve got a big choice of dishes. 1st Guest: Will you bring us something substantial to your taste? Waiter: Here is the menu. Make your choice, please. 1st Guest: I’d rather have pancakes, bacon and eggs and a cup of coffee. Waiter: How would you like your coffee? 3 1st Guest: Make it white, not very strong and put two lumps of sugar in it, please. Waiter (to the second guest): What would you like for breakfast? 2nd Guest: I’d like fried eggs, meat pâté and toasts with marmalade. Then bring me a fruit salad and some fruit juice, please. Waiter: What juice would you like? 2nd Guest: Orange juice, please. Waiter: Anything else? 2nd Guest: No, that’s all. Waiter: Just a minute, it won’t take long. (After the breakfast.) 1st Guest: How much do we pay? Waiter: Here’s your bill, please. 1st Guest (paying for the breakfast): Here you are. Keep the change, please. Waiter: Thank you, sir! Come again, please. СЛОВАРЬ meat pâté ['paetei] мясной паштет Roquefort ['rokfo:] сыр Рокфор Cheddar [tfedo] сыр Чедер piquant ['pi:kont] пикантныйmellow ['melou] спелый, зрелый Swiss cheese [swis] швейцарский сыр Edam [T:dæm] сорт голландского сыра Эдам Cheshire [ tjefo] сорт твердого сыра Camembert [kæmam'ba] сыр Камамбер soft мягкий Brie [bri:] сорт французского сыра Бри Тема 2. MEALS IN US  4 Most Americans eat three meals during the day: breakfast, lunch, and dinner. Breakfast begins between 7:00 and 8:00 am, lunch between 11:00 am and noon, and dinner between 6:00 and 8:00 pm. On Sundays “brunch” is a combination of breakfast and lunch, typically beginning at 11:00 am. Students often have an evening snack around 10:00 or 11:00 pm. Breakfast and lunch are usually light meals, with only one course. Dinner is the main meal. For breakfast Americans usually eat cereal with milk (often mixed together in a bowl), a glass of orange juice, and toasted bread or muffin with jam, butter, or margarine. Another common breakfast meal is scrambled eggs or an omelet with potatoes and breakfast meat (bacon or sausage). People who are eating light might eat just a cup of yogurt. Lunch and dinner are more varied. At a formal dinner the number of utensils may surprise you. How do you explain the difference between a salad fork, a butter fork, and a dessert fork? Most Americans don’t know the answer either (it’s the number of tines on the fork and its size). But knowing which fork or spoon to use first is simple — use the outermost utensils first and the utensils closest to the plate last. In most parts of the world having lunch or dinner together is an important part of doing business. In North America eating meals is a way of building a relationship or celebrating a partnership. And in other cultures such as China much of the real work of making deals actually often gets done at the dinner table. СЛОВАРЬ brunch поздний завтрак (заменяющий первый и второй завтраки) cereal ['siorial] амер. блюдо из круп, злаков (например овсяные или кукурузные хлопья) toasted bread гренок; тост (ломтик хлеба, подрумяненный на огне) muffin сдобная булочка scrambled eggs яичница-болтунья, омлет snack легкая закуска omelet ['omlit] омлет (яичница) margarine Lmcrdjo' ri:n] маргарин yogurt [ jogat] йогурт light meals легкая (необильная) еда formal dinner официальный обед utensils [ju:' tenslz] зд. столовые приборы (ножи, вилки, ложки) tine зубец вилки outermost самый дальний, крайний to make a deal заключать сделку, договор to propose a toast провозглашать тост за (чье-либо) здоровье to handle обращаться; управляться, справляться с чем-либо. skills навыки Задание 1. Ответьте на вопросы. 1. How many meals do Americans eat during the day? 2. What is “brunch”? 5 3. What can be a typical American breakfast? 4. What is the simple rule of using itensils? 5. What is an important part of doing business in most parts of the world? Тема3 . Тaking reservations by telephone Michael, the headwaiter, answered the telephone at the “Shay Max” restaurant. He greeted the caller, told the name of the restaurant and his name and offered to help the caller. Michael: Hello, “Shay Max” restaurant, Michael speaking. What can I do for you? The caller wished to make a dinner reservation. Michael got out.the reservation pad. Ms. Brown: I’d like to make a dinner reservation, please. Michael: Certainly, madam. Michael asked her for the date of reservation and wrote down the details as she spoke. Michael: And for what date, please? Ms. Brown: For the nineteenth of October. Michael found out the time of the reservation. Michael: And for what time, please? Ms. Brown: For six thirty in the evening. Michael asked the caller for her name and she spelt it out for him. Michael: May I have your name, madam? Ms. Brown: Yes, it’s Brown, Ms Brown, that’s b-r-o-w-n. Michael asked Ms Brown for the number of people in her party. Michael: For how many, Ms Brown? Ms. Brown: For five. The caller had a special request — a window table. Ms. Brown: I’d like a table in a non-smoking by the window. Michael checked the floor chart. Michael: Just a minute, Ms Brown, I’ll see if we have a table. Michael apologized because the non-smoking section was booked out that night. Michael: I’m very sorry, Ms Brown, but there are no tables left in non-smoking. Michael offered her an alternative and asked for her agreement. Michael: We have a window table in smoking. Would you care for that ? Ms. Brown accepted the offer. Ms. Brown: Yes, all right. Michael read back to Ms. Brown all the details he had written on the reservation notepad. Michael: So, that’s a window table for five persons at six thirty in the evening on the nineteenth of October. 6 Michael asked Ms. Brown for a contact number and wrote it down on a notepad. Michael: Could I have a contact number, please. Ms. Brown: Yes, it’s 9754876. Before ending the conversation Michael thanked the caller and said Michael: Thank you for cal ling, we’ll see you on the nineteenth. Good bye, Ms. Brown. Finally Michael copied all the information on the notepad in the restaurant’s reservation record. When taking reservations by telephone he following expressions can also be used: • How can I help you, sir? • For which day? • What time is the reservation for? = At what time? • Could I have your name, please? = Under what name? • For how many people? • I’ll check if we have a table. • Could you give me a contact number, please? • We look forward to seeing you on the nineteenth.d goodbye. Задание 1. Соедините вопросы под A c ответами под B. A
B
7 Задание 2. Составьте слова. Example: ineWretaiw – Wine waiter
Задание 3. Прочитайте вопросы официанта и подберите к ним ответы посетителя из колонки ниже. Waiter:
Guest:
Задание 4. Заполните пропуски, используя выражения из задания 3. Waitress: How …? Guest: There are … of us. Waitress: Would you … smoking or nonsmoking? Guest: … will be fine. Waitress: Are you … to order? Guest: …. Задание 5. Поставьте слова в правильном порядке и запишите. Example: you/reservation/Do/have/a – Do you have a reservation?
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Задание 6. Прочитайте, переведите и разыграйте диалог. Head Waiter: Good evening, madam. Do you have a reservation? Guest: No, I don’t but I’d like a table for one, please. Head Waiter: Smoking or non-smoking? Guest: Non-smoking, please, and not too close to the band if possible. I don’t like loud music. Head Waiter: This way, please, madam. I’ll show you to your table. Your waiter will be with you in just one moment. Guest: Thank you. Задание 7. Поработайте в парах. Встретьте гостей: группу молодых людей, пожилую пару, семью с ребёнком. |